Contact and product support

Contact BioChemIntelli

Questions about MolNexus, installation, an order, or a BioChemIntelli product can be sent through this form or directly to jf.beltran@biochemintelli.com.

Do not send passwords, payment-card details, or confidential scientific data.

BioChemIntelli stores the information submitted here to answer your request. See the Privacy Policy.

Frequently Asked Questions

Find quick answers to common questions

Email jf.beltran@biochemintelli.com with your MolNexus version, Windows version, order number when applicable, and a concise description of the problem. Do not include confidential research data unless it is specifically requested.

Yes. The MolNexus product page links to the free two-docking trial and the US$499 perpetual Windows license through Lemon Squeezy.

The footer links to the Terms and EULA, Refund Policy, Privacy Policy, and Third-Party Notices. These pages remain available before and after purchase.